Mailbox Folders Are Missing Or Previously Deleted Folders Are Reappearing

(Doc ID 2340752.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle Communications Messaging Server - Version 8.0.2 to 8.0.2 [Release 8.0.0]
Information in this document applies to any platform.

Symptoms

Users are complaining that folders in their mailbox are missing or previously deleted folders are reappearing.

Steps to reproduce on 8.0.2.0.0

- Enable config option store.mailboxpurgedelay in classic store (8.0.1 or lower).
- Login to imap, create users: test1 and test2
- Delete test2
- List all folders
- test1 is not listed, test2 is listed

Ex.

2 list "" *
* LIST (\NoInferiors) "/" INBOX
2 OK Completed
3 create test1
3 OK Completed
2 create test2
2 OK Completed
3 delete test2
3 OK Completed
3 list "" *
* LIST (\NoInferiors) "/" INBOX
* LIST (\HasNoChildren) "/" test2
3 OK Completed

Changes

Recently upgraded from MS version 8.0.1.3.0 to 8.0.2.0.0 on back end store.

Cause

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