Mailbox Folders Are Missing or Previously Deleted Folders Are Reappearing
(Doc ID 2340752.1)
Last updated on MARCH 25, 2019
Applies to:
Oracle Communications Messaging Server - Version 8.0.2 to 8.0.2 [Release 8.0.0]Information in this document applies to any platform.
Symptoms
Users are complaining that folders in their mailbox are missing or previously deleted folders are reappearing.
Steps to reproduce on 8.0.2.0.0
- Enable config option store.mailboxpurgedelay in classic store (8.0.1 or lower).
- Login to IMAP, create users: USER_A and USER_B
- Delete USER_B
- List all folders
- USER_A is not listed, USER_B is listed
Example:
2 list "" *
* LIST (\NoInferiors) "/" INBOX
2 OK Completed
3 create USER_A
3 OK Completed
2 create USER_B
2 OK Completed
3 delete USER_B
3 OK Completed
3 list "" *
* LIST (\NoInferiors) "/" INBOX
* LIST (\HasNoChildren) "/" USER_B
3 OK Completed
Changes
Recently upgraded from MS version 8.0.1.3.0 to 8.0.2.0.0 on back end store.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |