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Random Orders Are Failing With a TIME_OUT Exception (Doc ID 2342346.1)

Last updated on DECEMBER 28, 2017

Applies to:

Oracle Communications ASAP Cartridges - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

Random orders are failing with a TIME_OUT exception

Some orders are failing with the following exception

>> 213931.180:Connection handler viepasapl10-37395:LOW :com.metasolv.cartridge.oss.si_hiq8000_sub_13_0.subscriber.prov.HomeDnProv:
RemoteException:[AxisFault
 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
 faultSubcode:
 faultString: java.net.ConnectException: Connection timed out
 faultActor:
 faultNode:
 faultDetail:
  {http://xml.apache.org/axis/}stackTrace:java.net.ConnectException: Connection timed out
  at java.net.PlainSocketImpl.socketConnect(Native Method)
  at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
  at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
  at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
  at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
  at java.net.Socket.connect(Socket.java:579)
  at sun.reflect.GeneratedMethodAccessor22.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:606)
  at org.apache.axis.components.net.DefaultSocketFactory.create(DefaultSocketFactory.java:153)
  at org.apache.axis.components.net.DefaultSocketFactory.create(DefaultSocketFactory.java:120)
  at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
  at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
  at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
  at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
  at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
  at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
  at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
  at org.apache.axis.client.Call.invokeEngine(Call.java:



Cause

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