My Oracle Support Banner

Canceled Field Activity Remains On CDI Even After Shift Completed v2.1.0.6 (Doc ID 2342446.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.6 and later
Oracle Real-Time Scheduler - Version 2.1.0.6 and later
Information in this document applies to any platform.

Symptoms

Canceled Field Activity remains on the CDI view for the crew that it was initially assigned to and does not drop off even after the shift has been completed. The dispatcher browser has been flushed all to no avail.

Even a day later the Completed shift is growing and the Cancelled activity is still pushing out on the Gantt chart.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.