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Last Payment Suspended Date to Be Displayed in Billing Care UI (Doc ID 2342508.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.17.0 version, Customer Care


Consider below scenario
1) Post a payment to account on 6th Sep
2) Move it to suspense on 20th Sep
3) Move the payment back to suspense on 6th Oct
4) Move the payment to different account on 6th Oct


Actual Result
----------------
Suspended Date: 20th Sep (first suspense date)
Payment Date: 6th Sep (Payment posted date to system)
Receipt Date: 4th Sep (from extension field)

Customer business requirement is to have the last suspended date displayed in Billing Care User Interface (BCUI). Customer requires this enhancement or Software Development Kit (SDK) / instruction to achieve this.

Cause

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In this Document
Symptoms
Cause
Solution
References


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