Oracle Commerce Workbench Is Corrupted After Restart Of Tools & Framework And Platform Services

(Doc ID 2342572.1)

Last updated on DECEMBER 22, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

Attempts to bring up the EAC Console from within Workbench returns a message saying "Unable to connect to EAC Central Server", followed by "There are no applications provisioned". A review of the IFCR.log shows the following error

Changes

Cause

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