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Failed To Find Zone Retail Defintion For Department (Doc ID 2343259.1)

Last updated on MARCH 13, 2019

Applies to:

Oracle Retail Price Management - Version 13.2.4 and later
Information in this document applies to any platform.


While reviewing client's RPM.log, the following error is found for multiple departments,

"ERROR Failed to find zone retail defintion for department 7".

Steps To Recreate:

1. There are around 120 area differential strategies.
2. When user click the link Create Price Changes for Area Differential Strategies, they are seeing lot of errors in the background for several departments.
3. When they run the batch data is getting processed correctly.


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