Trying To Edit an Existing Report Layout, Getting "Error Building ReportLayout Palette Personalization:"

(Doc ID 2344015.1)

Last updated on DECEMBER 29, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to edit an existing layout
the following error occurs.

ERROR
Error building ReportLayout Palette Personalization:

Application server log shows:

<ActionServlet:ERROR> source exception
java.lang.NullPointerException
at com.agile.ui.pcm.report.common.ReportLayoutStep.buildLayoutCriteria(ReportLayoutStep.java:1692)
at com.agile.ui.pcm.report.common.ReportLayoutStep.handleResponse(ReportLayoutStep.java:1563)
at com.agile.ui.pcm.report.common.ReportLayoutStep.handleViewOrEditLayout(ReportLayoutStep.java:349)
at com.agile.ui.pcm.report.common.ReportLayoutStep.execute(ReportLayoutStep.java:112)
at com.agile.ui.web.wizard.WizardHandler.goToStep(WizardHandler.java:224)
at sun.reflect.GeneratedMethodAccessor3044.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1073)
at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:677)
at com.agile.ui.web.action.ActionServlet.doGet(ActionServlet.java:293)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)




STEPS
1. Navigate to Reports, Standard Reports, Product Reports, Where Used Report
2. Navigate to Layouts tab
3. Older layouts are displayed at the top of the window, and the newly created layouts are at the bottom
4. Click hyperlink of older report layout, palette launches

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms