JNEP Unable To Find Class When Processing Orders (Doc ID 2344027.1)

Last updated on JULY 01, 2024

Applies to:

Symptoms

ASAP is not able to process a work order and received the following error in the JNEP diags:

Added a new ASDL which is pointing to the following Class file.

mslv.activation.cartridge.ubiqube.device.generated.ReadByDeviceReferenceProxy]]
>> 205611.289:Connection handler <HOST_NAME>-42991:PROG:com.mslv.activation.jinterpreter.JInterpConnection:
java.lang.ClassNotFoundException: JProcessorFileClassLoader ERROR: Cannot load system class [com.mslv.activation.cartridge.ubiqube.device.generated.ReadByDeviceReferenceProxy]
  at com.mslv.activation.jinterpreter.JProcessorFileClassLoader.findClass(JProcessorFileClassLoader.java:110)
  at java.lang.ClassLoader.loadClass(ClassLoader.java:425)
  at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
  at java.lang.Class.forName0(Native Method)
  at java.lang.Class.forName(Class.java:278)
  at com.mslv.activation.jinterpreter.ClassManager.getClass(ClassManager.java:134)
  at com.mslv.activation.jinterpreter.JInterpConnection.getClass(JInterpConnection.java:103)
  at com.mslv.activation.jinterpreter.JInterpConnection.runClassMethod(JInterpConnection.java:215)
  at com.mslv.activation.jinterpreter.JInterpConnection.handleMessage(JInterpConnection.java:134)
  at com.mslv.activation.server.ConnectionHandler.run(ConnectionHandler.java:251)

De-compiled the SAR/JAR file to ensure that the above CLASS exists.

Changes

Cause

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