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In ReSA, Even Though The Transaction Is Balance, The Application Is Showing As Out Of Balance Error (Doc ID 2344314.1)

Last updated on AUGUST 05, 2020

Applies to:

Oracle Retail Sales Audit - Version 16.0 and later
Information in this document applies to any platform.


In Retail Sales Audit (ReSA), even though the transaction is in balance, the application is showing as out of balance error.

Steps to Reproduce:

  1. Import the RTLOG file.
  2. Make sure that there few errors were present in the transaction including the TRAN OUT BAL error.
  3. Correct all the errors and make sure that the transaction is balance and there are no errors.
  4. Click on the refresh errors.
  5. The balance amount is 0.00, but still the application is showing as TRAN_OUT_BAL error.




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