CDI Scheduling Gantt Shows Completed Crew Shifts

(Doc ID 2344899.1)

Last updated on JANUARY 09, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.13 and later
Information in this document applies to any platform.

Symptoms

On : 2.2.0.3.13 version, Scheduling

ACTUAL BEHAVIOR
---------------

CDI Scheduling Gantt shows Completed Crew Shifts

The CDI Scheduling Gantt shows completed crew shifts to a dispatcher, even after logging off and logging back on.


EXPECTED BEHAVIOR
-------------------

The completed crew shifts should not display. The dispatcher should only see shifts that are planned or started for the given date range and dispatch area.

Cause

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