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Assignments Not Dispatched For Contractor v2.3 (Doc ID 2345049.1)

Last updated on OCTOBER 05, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version to [Release 2.3]
Oracle Real-Time Scheduler - Version to [Release 2.3 to 2.2]
Information in this document applies to any platform.


Assignments are not being dispatched for Contractor.

1. Approve assignment in Contractor Management Portal in MWM.
2. Tag approved assignment to worker.
3. Log in MDT as mobile contractor for capacity.

Result: Eligible tasks not dispatched/listed in MDT.

The following error is observed in the MDT logs:

ERROR Fatal Exception caught by the global error handler:
Error: Uncaught TypeError: Cannot read property 'transaction' of undefined
URL: m2/ui/bo/M2-Assignment.js
Line #: 159
Column #: 38
Stack Trace: TypeError: Cannot read property 'transaction' of undefined
at m2CutNonPayItmAssignment.ouml.ViewModel.M2-Assignment.m2Assignment.loadAdditionalData (m2/ui/bo/M2-Assignment.js:159:38)
at m2CutNonPayItmAssignment.ouml.ViewModel.M2-CutNonPayItemAssignment.m2CutNonPayItmAssignment.loadAdditionalData (m2/ui/bo/M2-CutNonPayItemAssignment.js:53:42)
at m2CutNonPayItmAssignment.getRemarkTypesSuccess (m1/common/M1-TaskCommon.js:166:19)
at getRmkTypes (m1/common/M1-TaskCommon.js:278:4)
at onDecryptSuccess (ouml/scripts/businessObject.js:1223:14)
at Object.decryptSuccess [as onSuccess] (ouml/scripts/businessObject.js:1259:12)
at Object.decrypt (ouml/scripts/index.js:4353:16)





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