Getting Library Errors In Documaker 12.6 Docupresenment

(Doc ID 2345139.1)

Last updated on JANUARY 05, 2018

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

System is returning an error message when User attempts to access the database.

Error:

factory/iwmpoc/documaker/docupresentment/dprtrc.log:UTLLoadLibrary error. Cannot load libodbc.so (libodbc.so).Error: libodbc.so: cannot open shared object file: No such file or directory
factory/iwmpoc/documaker/docupresentment/dprtrc.log:UTLLoadLibrary error. Cannot load libodbc.so (libodbc.so).Error: libodbc.so: cannot open shared object file: No such file or directory
factory/iwmpoc/documaker/docupresentment/dprtrc.log:UTLLoadLibrary error. Cannot load libodbc.so (libodbc.so).Error: libodbc.so: cannot open shared object file: No such file or directory
factory/iwmpoc/documaker/docupresentment/send.msg:                        <VAR NAME="MESSAGE">Cannot load libodbc.so</VAR>
factory/iwmpoc/documaker/docupresentment/send.msg:                        <VAR NAME="MESSAGE">Cannot load libodbc.so</VAR>
factory/iwmpoc/documaker/docupresentment/nohup.out:SQHandler <0> <0> Cannot load libodbc.so
factory/iwmpoc/documaker/docupresentment/nohup.out:SQHandler <0> <0> Cannot load libodbc.so
factory/iwmpoc/documaker/docupresentment/nohup.out:SQHandler <0> <0> Cannot load libodbc.so
factory/iwmpoc/documaker/docupresentment/nohup.out:SQHandler <0> <0> Cannot load libodbc.so
factory/iwmpoc/documaker/docupresentment/send-dsimessage.msg:  MESSAGE=Cannot load libodbc.so
factory/iwmpoc/documaker/docupresentment/send-dsimessage.msg:  MESSAGE=Cannot load libodbc.so

Cause

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