Multi-byte Characters Are Corrupted in File Names Downloaded from Document Manager in a Japanese-Language Operating System Environment

(Doc ID 2345712.1)

Last updated on APRIL 17, 2018

Applies to:

Primavera Unifier - Version and later
Primavera Unifier Cloud Service - Version and later
Information in this document applies to any platform.



When downloading a file from the Document Manager in Zip format, Japanese characters in the filename get garbled/corrupted.


Multi-byte characters in file names should not be changed or corrupted.


This issue can be reproduced with the following steps:

  1. Login to Unifier on a system configured to use the Japanese language.
  2. In Document Manager, upload a file with Japanese characters in the name.
  3. Download the file in .zip format.
  4. Open the downloaded .zip file, note that the file name is garbled.




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