To Do Completion Algorithm Is Throwing Error Message Whilst Case / Order Completion
(Doc ID 2345721.1)
Last updated on MAY 28, 2021
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
On : CCB 18.104.22.168.0 version, TD - To Do
To Do Completion Algorithm is throwing Error Message whilst Case / Order Completion
We are facing an error while completing Case / Order:
"Case Options - Exception To Do Type Feature Option not found.
To fix this problem, go to the Feature Configuration for Case Options and add an Exception To Do Type Option."
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