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To Do Completion Algorithm Is Throwing Error Message Whilst Case / Order Completion (Doc ID 2345721.1)

Last updated on MAY 28, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

On : CCB version, TD - To Do

To Do Completion Algorithm is throwing Error Message whilst Case / Order Completion

We are facing an error while completing Case / Order:

"Case Options - Exception To Do Type Feature Option not found.
To fix this problem, go to the Feature Configuration for Case Options and add an Exception To Do Type Option."


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