My Oracle Support Banner

To Do Completion Algorithm Is Throwing Error Message Whilst Case / Order Completion (Doc ID 2345721.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.0.0 and later
Information in this document applies to any platform.

Goal

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

On : CCB 2.6.0.0.0 version, TD - To Do


To Do Completion Algorithm is throwing Error Message whilst Case / Order Completion

We are facing an error while completing Case / Order:

"Case Options - Exception To Do Type Feature Option not found.
To fix this problem, go to the Feature Configuration for Case Options and add an Exception To Do Type Option."
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.