Update Enrollment does not Update the End Date of the Enrollment Parameter Values

(Doc ID 2345761.1)

Last updated on JANUARY 05, 2018

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 2.17.3.0.0 and later
Information in this document applies to any platform.

Symptoms

When an enrollment i ended by filling the end date of the enrollment by using the function 'Update enrollment,' the end date of the enrollment is not being copied to the end date of the enrollment parameter values within that contract period. Although this is happening we are able to successfully submit the policy. When we try to open the policy again for editing an error message appears and we cannot edit the policy anymore.

The expected behavior is that the enrollment parameter values that are valid at the end date of enrollment should receive the end date of the enrollment as happens when using the functions 'End enrollment' and 'End policy'.

Due to this issue, users cannot edit the affected policies anymore.

Cause

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