Are Pluggable Databases in Oracle 12c Support for Agile EDM Version 6.2.1?

(Doc ID 2346464.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle Agile Engineering Data Management - Version 6.2.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to enter the connection information during the Agile e6.2.1 installation, user is prompted to enter a SID.  However, the installer attempts to connect using jdbc to the container database and not the pluggable database.  Instead, the Agile EDM installer should be attempting to connect using the service name of the PDB instead of the SID.

ERROR

Oracle jdbc connection with user: {database user}, host: {hostname}, port: 1521 and SID: plm621 could not be established ! Please check your database user and oracle database reference definition !



Cause

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