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Unable To Void Credit Note Request (Doc ID 2346614.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When trying to void credit note request , it throws the below error:

ERROR
-----------------------
ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #2.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Document Search.
2. Select one Credit Note Request document in Approved status.
3. Try to Void it. It throws the above error.

Cause

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In this Document
Symptoms
Cause
Solution


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