Suspended Price Override Transactions Can Be Refunded On Price Adjustments
(Doc ID 2346671.1)
Last updated on MARCH 02, 2019
Applies to:Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.
On Oracle Retail Point-of-Service, Suspended Price Override Transactions Can Be Refunded on Price Adjustments. User performs a price override on an item and suspends the transaction. This suspended transaction can be retrieved using Price Adjustment and a refund is successfully given and should not be as no tender was received.
Steps to Reproduce:
Create Suspended Transaction
1. Scan any item
2. Price Override to greater than the original price, enter any reason
3. Suspend the transaction
1. Select Pricing, Price Adjust
2. Scan suspended transaction receipt
3. The system will pull up item(s) and override amount
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