Suspended Price Override Transactions Can Be Refunded On Price Adjustments
Last updated on JANUARY 12, 2018
Applies to:Oracle Retail Point-of-Service - Version 14.0.1 and later
Information in this document applies to any platform.
On Oracle Retail Point-of-Service 14.0.1 version, Suspended Price Override Transactions Can Be Refunded on Price Adjustments.
User performs a price override on an item and suspends the transaction. This suspended transaction can be retrieved using Price Adjustment and a refund is successfully given and should not be as no tender was received.
The issue can be reproduced at will with the following steps:
Create Suspended Transaction:
1. Scan any item;
2. Price Override to greater than the original price, enter any reason;
3. Suspend the transaction.
1. Select Pricing, Price Adjust;
2. Scan suspended transaction receipt;
3. The system will pull up item(s) and override amount.
Expected: Suspended Transaction should not be retrieved for the Price Adjustment and application should display an error message as respective suspended transaction was not completed, no item have been sold.
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