Need Ability To Configure Upload Of Attachments To Host System/CC&B

(Doc ID 2346788.1)

Last updated on JANUARY 18, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version to [Release 2.3]
Oracle Real-Time Scheduler - Version to [Release 2.3]
Information in this document applies to any platform.


MWM default behavior is to send all attachments captured in the field to the host system (CC&B), regardless of type, size, etc. Currently, the user does not have the ability to capture attachments in CC&B, so there is no value in them being included in the outbound Sync Request. It is creating problems in SOA and significantly longer transmission times to upload 20MB+ attachments with some orders.

The base Script M1-SndAtUpDv has logic that if the Attachment comes from the device, it’s ALWAYS sent to the host.

This needs to be a configurable option to allow us to turn that on or off.  One option would be a upload to host option on the MDT Type. Another spot might be on the External System (CC&B) .


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms