Failed To Print Pub Id 1,850,434, Javax.print.PrintException: Printer

(Doc ID 2346840.1)

Last updated on JANUARY 12, 2018

Applies to:

Oracle Documaker - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.X version, Enterprise Edition

Failed to print Pub Id 1,850,434, javax.print.PrintException: Printer <printername>

ERROR
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Failed to print Pub Id 1,850,434, javax.print.PrintException: Printer <printername> failed to print' on "Servername" server.

User is on a cluster of two servers. User receives errors while publishing the documents saying "Failed to retrieve printer" or "Failed to print Pub Id 1,850,434, javax.print.PrintException: Printer" and the batch goes in fail status.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users must manually re-submit print batch.

Cause

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