Agile Web Client Is Not Getting Logout

(Doc ID 2346905.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When user clicks Logout,Unable to logout

EXPECTED BEHAVIOR
Once user clicks Logout, Web Client should logout automatically and immediately.

STEPS
The issue can be reproduced at will with the following steps:
1.User login Agile Web Client
2.Click Logout button


Changes

Performed Database refresh from production environment to non-production environment 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms