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During Login To OBIEE, The "Signing In" Window Runs For Approximately 30 Seconds Before Loading The Configured Landing Page (Doc ID 2346911.1)

Last updated on JANUARY 25, 2018

Applies to:

Primavera Analytics - Version 17.11.0.0 and later
Primavera Analytics Cloud Service - Version 17.11.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Attempting to login to OBIEE takes roughly 30 seconds or slightly longer before the configured landing page within OBIEE is loaded.  From the UI, the delay of time is experienced on the "signing in" screen while loading OBIEE.

EXPECTED BEHAVIOR
For the "signing in" process to complete much quicker during login to OBIEE.

STEPS
The issue can be reproduced at will with the following steps:
1. Login to OBIEE
2. Note the length of time it takes to execute the "signing in" process.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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