Permissioning Center Do Not Save Permissions
(Doc ID 2346982.1)
Last updated on MARCH 23, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, Permission Center Manager
The user is facing an issue when trying to assign some users to their roles on Permissioning Center. There are a few user_IDs having this issue, not all user_IDs have this issue.
First the user has removed an user_ID from "BRM - Customer Center read only" role, and then tried to assign to "BRM - Customer Center - Full" role. When assigning the ID to the new role, the permission is not saved, and user_ID could not be used to log into customer center.
The user_ID had access to the customer center and other client tools without any problem before, but now user is facing the issue.
Permissioning center version information:
BRM Version: 7.5PS17
Release info: 2016-12-07 .0916
The user_ID should be able to log into customer center.
The issue can be reproduced at will with the following steps:
- Remove user_ID from "BRM - Customer Center read only" role, and then reassign to "BRM - Customer Center - Full" role
- Save the scenario
- Sign into Customer Center and get pop-up error "You do not have permission for this tool"
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