Event Error AVAA0-0121-A When Modifying Header/Footer in Page Setup

(Doc ID 2347461.1)

Last updated on JANUARY 26, 2018

Applies to:

Primavera P6 Professional Project Management - Version 17.11.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to modify the footer to add additional sections, the following error occurs. Specifically, it happens when user changes it from the default of 3 sections setup in the footer to 5 sections, and then click the section's drop-down and change from 'none' to 'text/logo'.

Executable:    PM.exe
Application:   Primavera P6 Professional 17
Event Code:    AVAA0-0121-A
Message:       
  Access violation at address 0000000000CFAB59 in module
  'PM.exe'. Read of address 0000000000000000

Context:
  1: TDevxMainForm.actFileOpenExecute
  2: TCFormManager.SetToolbar
  3: TDevxMainForm.BeforeFormShow

Event Code: AVAA0-nnnn-n

The issue can be reproduced at will with the following steps:

  1. Launch P6.
  2. Open a Project.
  3. Go into Page Setup.
  4. Modify Footer (change it from a default 3 section setup in the footer to 5 sections, and click the section's dropdown from none to text/logo).
  5. Get error.


BUSINESS IMPACT
-----------------------
Due to this issue, users cannot modify header/footer in Page Setup.

Changes

 

Cause

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