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Send Project Option Is Not Sending The Project Through Email (Doc ID 2347485.1)

Last updated on MARCH 13, 2019

Applies to:

Primavera P6 Professional Project Management - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

In P6 Professional Client, the menu option File> 'Send Project' option is not working.

EXPECTED BEHAVIOR
File > 'Send Project' option should create an .XER export file of the project, and then initiate an outgoing email.


The issue can be reproduced at will with the following steps:

  1. Launch P6 Client.
  2. Open a Project.
  3. File > Send Project.
  4. The email popup window appears for a fraction of a second, then disappears.

Cause

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In this Document
Symptoms
Cause
Solution
References


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