Send Project Option Is Not Sending The Project Through Email
(Doc ID 2347485.1)
Last updated on FEBRUARY 07, 2022
Applies to:
Primavera P6 Professional Project Management - Version 16.2.0.0 and laterPrimavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.
Symptoms
In P6 Professional Client, the menu option File> 'Send Project' option is not working.
EXPECTED BEHAVIOR
File > 'Send Project' option should create an .XER export file of the project, and then initiate an outgoing email.
The issue can be reproduced at will with the following steps:
- Launch P6 Client.
- Open a Project.
- File > Send Project.
- The email popup window appears for a fraction of a second, then disappears.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |