How to Solve Wrong Encoding Recommendations Submitted in InfoCenter After Applying the Oracle Knowledge 8.6.1 patch?

(Doc ID 2347701.1)

Last updated on JANUARY 11, 2018

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Symptoms

On: 8.6.1 version, InfoCenter Web Application

If you submit recommendations with special characters or diacritics into the title and body of a recommendation we'll see wrong encoding into the titles under My Recommendations section from InfoCenter.




Cause

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