Batch Monitor Event Log Not Showing Task Details and Rows Missing from ICC_MESSAGELOG

(Doc ID 2348398.1)

Last updated on JANUARY 17, 2018

Applies to:

Oracle Financial Services Asset Liability Management - Version 8.0.0 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 and later
Oracle Financial Services Profitability Management - Version 8.0.0 and later
Oracle Financial Services Funds Transfer Pricing - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Analytical Applications (OFSAA) Infrastructure 8.0.x, when you run batches and then review the results in Operations > Batch Monitor, there are no messages listed under "Event Log" after selecting the Batch Run ID.  Additionally, there are no rows in the config table ICC_MESSAGELOG for the Batch Run ID.

Reviewing the messageserver log, msg_trace_file.log, in $FIC_DB_HOME/log, you see the following:

Error Msg :-> ORA-00001: unique constraint (<CONFIG>.ICC_MESSAGELOG_PK) violated

Log Message here 1: Fri 12 Jan 2018 02:12:10 PM EST||SEVERE||WriteToDataBase: Error, Could not execute insert statement ...Error code ...1...Error message ...ORA-00001: unique constraint (<CONFIG>.ICC_MESSAGELOG_PK) violated

Log Message here 1: Fri 12 Jan 2018 02:12:10 PM EST||WARN||ThreadMessage::PopFromQ : s_pLogger->Write failed
Log Message here 1: Fri 12 Jan 2018 02:12:10 PM EST||INFO||Message : OFSALMINFO_VOL_COST_20170731_2: ICC: NOTASKID: ICC_0004: ICC.BATCHMONITOR.BATCH_START: ARA: INFORM: NOMESSAGE


You do not understand why no messages are displayed under the Event Log.

Cause

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