Data Steward Dashboard Throws "Invalid Item" Error When Trying to Launch Reference Item

(Doc ID 2348427.1)

Last updated on JANUARY 12, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

The Data Steward (DS) Dashboard throws errors when trying to launch Reference Item via the Harvey ball.

Error
-----------------------
"Some error has occurred. Error received is : null. Please contact System Administrator"
"Invalid item."

Steps to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a Level 1 and Level 2 Item.
2. Do NOT create Level 3 item in Item Create process via RMS front end.
3. Launched the DS Dashboard.
4. Click on the Reference Item Harvey ball that is not filled out.
5. Notice the errors "Some error has occurred.. Contact your system administrator" and "Invalid item".


Changes

 

Cause

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