Incorrect Values In Reprint Layaway Pick Up Transaction

(Doc ID 2348776.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.


In Oracle Retail Point-of-Service 14.1 version, when a layaway pick up transaction is reprinted, the Balance Due and Payment total values are incorrect.

The issue can be reproduced at will with the following steps:

  1. Create layaway;
  2. Pickup layaway;
  3. Reprint and check the Balance Due and Payment total values.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms