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Incorrect Values In Reprint Layaway Pick Up Transaction (Doc ID 2348776.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service 14.1 version, when a layaway pick up transaction is reprinted, the Balance Due and Payment total values are incorrect.

The issue can be reproduced at will with the following steps:

  1. Create layaway;
  2. Pickup layaway;
  3. Reprint and check the Balance Due and Payment total values.

Cause

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In this Document
Symptoms
Cause
Solution
References


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