Error: "You do not have permission to perform this action on the document or folder in Unifier" When Importing Folder Structure By CSV into Document Manager Utilizing Custom Translation (Such As Chinese) (Doc ID 2348794.1)

Last updated on AUGUST 25, 2020

Applies to:

Symptoms

On Unifier : Any version that supports language translation

ACTUAL BEHAVIOR
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Users receive the following permission error when importing the Folder Structure into Document Manager (DM) by CSV:

"You do not have permission to perform this action on the document or folder in Unifier"

STEPS TO REPRODUCE
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1. Login to Unifier
2. Navigate to the applicable work space's Document Manager > Export > "Structure and Properties"
3. Select Import, Confirmation pops up:
   1. Import completed. Do you want to download a file with detailed status?
4. Click Yes in confirmation pop up
5. Check the downloaded file, find errors:
   1. You do not have permission to perform this action on the document or folder in Unifier
   2. Names of header columns in import file do not match template.

EXPECTED BEHAVIOR
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The CSV should be imported successfully.

Changes

Cause

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