Check Availability Popup Shows 12 Hour Grayed out Time Span
(Doc ID 2349131.1)
Last updated on MARCH 25, 2019
Applies to:Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.
When trying to invite a user to a newly created calendar event in Convergence, you can show the availability of the invitee. There are two ways to see the user's availability information:
- By clicking on the "Check Availability" tab (which works correctly)
- By clicking on the little down arrow by the invitee's name
When you click on the little down arrow, you will see a line in between "Invite to a new Event..." and "Chat" that shows a time span of 12 hours (which seems to round to the nearest hour) with grayed out boxes that do not reflect the availability of the invitee nor does it show a 12 hour period -- it is limited to 12 hours (ie. 2pm to 2am, etc.).
Due to this issue, users cannot see the actual full 24 hour schedule of the person's availability.
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