'Add Charge' Button Is Greyed Out While Creating Charge Offer

(Doc ID 2349205.1)

Last updated on JANUARY 22, 2018

Applies to:

Oracle Communications Pricing Design Center - Version 11.1.0.0.0 and later
Information in this document applies to any platform.

Goal

On Oracle Communications Pricing Design Center (PDC), 11.1.0.10.1 version,

User has installed Patch Set 10 and followed it by installation of the Interim Patch 1 (<Patch 26771423>).

After this, while creating a charge offer, the 'Add Charge' button is not enabled for the user to click. It is expected that this button should be enabled to proceed further in completing the charge creation. See screenshot below :

 

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms