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Displaying Image in Custom Print Is Not Working When the URL in the ALT Tag Is Hard Coded (Doc ID 2350110.1)

Last updated on APRIL 19, 2018

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When trying to add an image to the record to a Custom Print, the Custom Print is working as intended in one environment but when pushing the same template to another environment which configured with cluster, the image is not being displayed.

Steps to replicate the issue:

  1. Login to Unifier
  2. Navigate to the applicable work space and open the record which has the Custom Print file
  3. Click on: File > Print Preview > Custom, and select the defined Custom Print file
  4. Click on Run and notice that no image is returned

Changes

 

Cause

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