Publisher Reports ' NW.native99: Error in Native Code: 4!Unable To Start MS Word' Message
(Doc ID 2350779.1)
Last updated on JANUARY 23, 2018
Applies to:
Oracle Insurance Istream - Version 6.2.0 and laterInformation in this document applies to any platform.
Symptoms
On : 6.2.0 version, IStream Publisher
When attempting to render documents to pdf, the Publisher Worker reports the following messages;
ERROR
-----------------------
<errorDetails
text="NW.native99: Error in native code: 4!Unable to start MS Word. (Code=-2147467238, "Retrieving the COM class factory for component with CLSID {000209FF-0000-0000-C000-000000000046} failed due to the following error: 8000401a.") (source=D:\Temp\Composite56982item1_PENSIONS_CERTIFICATE_BATCH.doc, destination=D:\Temp\word2pdf56985.pdf, printer=RenderPDFFrmwrk, macro=##embedFonts##;)"
messageKey="NW.native99">com.insystems.distributor.services.rendering.RenderingServiceException: NW.native99: Error in native code: 4!Unable to start MS Word. (Code=-2147467238, "Retrieving the COM class factory for component with CLSID {000209FF-0000-0000-C000-000000000046} failed due to the following error: 8000401a.")
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |