Error Message is thrown when Adding Organization - MSS not clearing Party Tables after an Organization is Deleted

(Doc ID 2350796.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT

Cannot add Organization in MSS 6.2.1

GUI throwing "COMPANY NAME has already been defined as internal organization. Please change organization name."
There is only 1 record being displayed in the Organization window as well.

ERROR

Oracle Communications MetaSolv Solution

TELECOM XXXXX has already been defined as internal organization.
Please change organization Name.

STEPS

The issue can be reproduced with the following steps:
     1. Application Setup - Organization
     2. Verify TELECOM GROUP does not exist
     3. Create (Add New) the record : Number: 3312 - Name: TELECOM XXXXX
     4. Hitting the OK button throws the error above

BUSINESS IMPACT

Users are unable to create the org entry.


Changes

 

Cause

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