'External Process Failed!' appears when installing the Oracle Clinical 5.2 Front End.

(Doc ID 2351443.1)

Last updated on JANUARY 22, 2018

Applies to:

Oracle Clinical - Version 5.2.0 and later
Information in this document applies to any platform.

Symptoms

'External Process Failed!' appears in the Oracle Universal Installer screen when installing the 'Oracle Clinical 5.2 Front End' if :

i.e.

 

The 'installActions.log' contains below (so error is surfacing when trying to install the 'OPADomain') :

INFO: Calling Action hsgbuActions10.1.0.2.161021045204 EXPECT_COMMAND_RUNNER_ACTION_NAME
installCommand = c:\opapps52\config\opa_setup_scripts\setupDomain.cmd
questionsAndAnswers = *Protected value, not to be logged*
uninstallCommand = null
displayCommandName = false
textToDisplayWhileCommandIsRunning = Executing setupDomain script... Please wait it will take some time...

INFO: [04-01-2018 11:22:14] [HSGBU_ACTIONS] [ExpectCommandRunner] Getting exit code
INFO: [04-01-2018 11:22:14] [HSGBU_ACTIONS] [ExpectCommandRunner] Exit code is: 1
INFO: [04-01-2018 11:22:14] [HSGBU_ACTIONS] [ExpectCommandRunner] Exit code was not 0, throwing an exception!
INFO: Exception thrown from action: EXPECT_COMMAND_RUNNER_ACTION_NAME
Exception Name: ExternalProcessFailedException
Exception String: External Process Failed!
Exception Severity: 0
INFO: Exception handling set to prompt user with options to Retry Ignore

 

Cause

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