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MBService Failed While Building a Patch (Doc ID 2351521.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms


MBService failed and NMS went offline.  The service did automatically restart and NMS did come back online.

Failure occurred during applying patch and the notification process.

01/19/18 07:47:05: MBService
0x7f5c27c96700,ctp=0x62f1b68,"MBService::multiNotify" Received
TRANSACTION_READY notification
01/19/18 07:47:05: MBService
0x7f5c27c96700,ctp=0x62f1b68,"MBService::multiNotify" Received
TRANSACTION_READY for patch 112345

 

A stack trace on the resulting core file gives this:
Stack trace:
Core was generated by 'MBService -dbname mb -exclusive -number 1'.
Program terminated with signal 11, Segmentation fault.
#0 0x00007f5c283c3d67 in ____strtoll_l_internal () from /lib64/libc.so.6
#0 0x00007f5c283c3d67 in ____strtoll_l_internal () from /lib64/libc.so.6
#1 0x0000000000448ba4 in MBService::processSchematics(char const*, int) ()
#2 0x0000000000457ab1 in MBService::build(message*) ()
#3 0x000000000043f1c9 in MBService::serviceHandler(message*) ()

Cause

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In this Document
Symptoms
Cause
Solution
References


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