Pre-Post Journey - Charges are Getting Purchased Against the Prepaid Billinfo Instead of Postpaid

(Doc ID 2351776.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.11.0 version, Core Billing

Pre-Post Journey - Charges are getting purchased against the Prepaid Billinfo instead of Postpaid Why?

During the Prepaid - Postpaid Balance Group Transfer Journey, observed that the Charges are going to Prepaid instead of Postpaid.

Our Observations:
1. Timestamp of One-Time Purchase Product is coming as backdated or the time when the Service is marked as Prepaid in Billing and Revenue Management (BRM).
2. Pre-Post balance group transfer is happening based on the system time.

Details of the Log are as below:

Solution

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