Charges are Getting Purchased Against the Prepaid Billinfo Instead of Postpaid
(Doc ID 2351776.1)
Last updated on FEBRUARY 02, 2025
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Goal
On : 7.5.0.11.0 version, Core Billing
Charges are getting purchased against the Prepaid Billinfo instead of Postpaid Why?
During the Prepaid - Postpaid Balance Group Transfer Journey, observed that the Charges are going to Prepaid instead of Postpaid.
Our Observations:
1. Timestamp of One-Time Purchase Product is coming as backdated or the time when the Service is marked as Prepaid in Billing and Revenue Management (BRM).
2. Pre-Post balance group transfer is happening based on the system time.
Details of the Log are as below:
Solution
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In this Document
Goal |
Solution |
References |