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Charges are Getting Purchased Against the Prepaid Billinfo Instead of Postpaid (Doc ID 2351776.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Core Billing

 Charges are getting purchased against the Prepaid Billinfo instead of Postpaid Why?

During the Prepaid - Postpaid Balance Group Transfer Journey, observed that the Charges are going to Prepaid instead of Postpaid.

Our Observations:
1. Timestamp of One-Time Purchase Product is coming as backdated or the time when the Service is marked as Prepaid in Billing and Revenue Management (BRM).
2. Pre-Post balance group transfer is happening based on the system time.

Details of the Log are as below:


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In this Document

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