Modify Customer Does Not Synchronize Balances to ECE

(Doc ID 2351799.1)

Last updated on FEBRUARY 03, 2018

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.4.0 version with BRM 7.5PS17 version, Customer data management

After creating account using PCM_OP_CUST_CREATE_CUSTOMER, PCM_OP_CUST_MODIFY_CUSTOMER is called wherein a service instance is created with its own balance group. But this opcode fails with below error in cm pinlog :


 

Changes

 

Cause

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