Write Off Reversal Throws Error for Accounts Having Two Billing Profiles
(Doc ID 2351850.1)
Last updated on MARCH 21, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On : 184.108.40.206.0 version, Accounts Receivable (AR)
When attempting to do writeoff reversal on multiple billinfos, the following error occurred:
As seen above, during write off reversal, it is searching for another billing profile (example 358576644433 in above snippet) and throwing error.
Steps to reproduce:
- Create account having two billinfos
- Certain due items are pointing to one billinfo
- Then execute write off using bulk utility and /item/writeoff is created and due is written off
- Then, from testnap, execute write off reversal using opcode PCM_OP_AR_REVERSE_WRITEOFF with below input flist which will produce the error :
0 PIN_FLD_POID POID  0.0.0.3 /account 322443563874 0
0 PIN_FLD_PROGRAM_NAME STR  "ReverseWriteOffAccount"
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