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PXs Stopped Working After Installing RUP 4 Error "org/apache/log4j/Logger" (Doc ID 2352026.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 to 9.3.5.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When attempting to run custom PX after installing RUP 4
the following error occurs.

ERROR

Got error during trigger event with error:org/apache/log4j/Logger
com.agile.util.exception.CMAppException: org/apache/log4j/Logger
at com.agile.soa.event.eventmgr.EventMgr.invokeEventHandlers(EventMgr.java:319) ~[agileclasses.jar:?]
at com.agile.soa.event.eventmgr.EventMgrSessionBean.sendEvent(EventMgrSessionBean.java:119) ~[agileclasses.jar:?]
at com.agile.soa.event.eventmgr.EventMgrSessionBean_naafhr_EOImpl.__WL_invoke_1(Unknown Source) ~[cs.jar:?]
at com.agile.soa.event.eventmgr.EventMgrSessionBean_naafhr_EOImpl.__WL_invoke(Unknown Source) ~[cs.jar:?]
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:34) ~[weblogic.server.merged.jar:12.1.3.0.0]
at com.agile.soa.event.eventmgr.EventMgrSessionBean_naafhr_EOImpl.sendEvent(Unknown Source) ~[cs.jar:?]
at com.agile.soa.event.eventmgr.EventUtil.sendEvent(EventUtil.java:74) [agileclasses.jar:?]
at com.agile.soa.event.eventmgr.EventUtil.sendEvent(EventUtil.java:100) [agileclasses.jar:?]
at com.agile.soa.event.eventmgr.EventUtil.sendSaveAsEvent(EventUtil.java:195) [agileclasses.jar:?]
at com.agile.pc.cmserver.base.CMSessionBean.saveAsWithRqFields(CMSessionBean.java:1330) [agileclasses.jar:?]
at com.agile.pc.cmserver.base.CMSessionBean.SaveAsWithRqFields(CMSessionBean.java:1195) [agileclasses.jar:?]
at com.agile.pc.cmserver.base.CMSessionBean.SaveAsWithRqFields(CMSessionBean.java:1108) [agileclasses.jar:?]
at com.agile.pc.cmserver.item.ItemSessionBean_v9sfth_EOImpl.__WL_invoke_3(Unknown Source) [pc.jar:?]
at com.agile.pc.cmserver.item.ItemSessionBean_v9sfth_EOImpl.__WL_invoke_2(Unknown Source) [pc.jar:?]
at com.agile.pc.cmserver.item.ItemSessionBean_v9sfth_EOImpl.__WL_invoke_1(Unknown Source) [pc.jar:?]
at com.agile.pc.cmserver.item.ItemSessionBean_v9sfth_EOImpl.__WL_invoke(Unknown Source) [pc.jar:?]
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:34) [weblogic.server.merged.jar:12.1.3.0.0]
at com.agile.pc.cmserver.item.ItemSessionBean_v9sfth_EOImpl.SaveAsWithRqFields(Unknown Source) [pc.jar:?]
at com.agile.ipa.pc.CMObjectBase.saveAsWithRqFields(CMObjectBase.java:1166) [agileclasses.jar:?]
at com.agile.ui.pcm.common.SaveAsHandler.saveAsObject(SaveAsHandler.java:445) [agileclasses.jar:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_92]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_92]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_92]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_92]
at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1193) [agileclasses.jar:?]
at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:797) [agileclasses.jar:?]
at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:429) [agileclasses.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:751) [weblogic.server.merged.jar:12.1.3.0.0]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) [weblogic.server.merged.jar:12.1.3.0.0]
at com.agile.ui.pcm.common.filter.RemoteFSRequestFilter.doFilter(RemoteFSRequestFilter.java:140) [agileclasses.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) [weblogic.server.merged.jar:12.1.3.0.0]
at com.agile.ui.web.filter.LoggingFilter.doFilter(LoggingFilter.java:107) [agileclasses.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) [weblogic.server.merged.jar:12.1.3.0.0]
at com.agile.ui.pcm.common.filter.WebClientLog.doFilter(WebClientLog.java:79) [agileclasses.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) [weblogic.server.merged.jar:12.1.3.0.0]
at com.agile.ui.pcm.common.filter.SSOTicketFilter.doFilter(SSOTicketFilter.java:90) [agileclasses.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) [weblogic.server.merged.jar:12.1.3.0.0]
at com.agile.ui.pcm.common.filter.WebSecurityFilter.doFilter(WebSecurityFilter.java:188) [agileclasses.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) [weblogic.server.merged.jar:12.1.3.0.0]
at com.planetj.servlet.filter.compression.CompressingFilter.doFilter(CompressingFilter.java:293) [pjl-comp-filter-1.8.1.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) [weblogic.server.merged.jar:12.1.3.0.0]
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:137) [jps-ee.jar:?]
at java.security.AccessController.doPrivileged(Native Method) ~[?:1.8.0_92]
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315) [jps-api.jar:?]
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460) [jps-ee.jar:?]
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:120) [jps-ee.jar:?]
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:217) [jps-ee.jar:?]
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:81) [jps-ee.jar:?]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) [weblogic.server.merged.jar:12.1.3.0.0]
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:220) [dms.jar:1.0.0-140506.2346]
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3436) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3402) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120) [com.oracle.css.weblogic.security.wls_7.1.0.0.jar:CSS 7.1 0.0]
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2285) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2201) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1572) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:255) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311) [weblogic.server.merged.jar:12.1.3.0.0]
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263) [weblogic.server.merged.jar:12.1.3.0.0]



Cause

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In this Document
Symptoms
Cause
Solution


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