My Oracle Support Banner

ItemBOMCre Message Fails in SIM After Deleting a Component Item of a Pre-Pack in a Purchase Order from RMS (Doc ID 2352040.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Oracle Retail Merchandising System - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Merchandising System (RMS), if one component item of a fashion pack or a pre-pack is deleted from a Purchase Order (PO) and the quantity of another component item of the same pack item is modified, ItemBOMDel message is sent to Oracle Retail Store Inventory Management (SIM) for each component and again ItemBOMCre message is sent for the remaining components of the pack. The ItemBOMDel messages are received and processed, but the ItemBOMCre message fails with the following error:

Steps to Recreate:

1. Create a pre-pack order.
2. Add a new pre-pack to the order.
3. Save the order and wait the pack to integrate with SIM.
4. Edit the pre-pack on the order.
5. Save the order and wait for the pack to integrate with SIM.

Notice that the ItemBOMDel is received and processed, but ItemBOMCre fails with the above error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.