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Cannot STMP Server In IBSS As It Always Try To Open SSL (Doc ID 2352081.1)

Last updated on JANUARY 23, 2018

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Insbridge 5.4.0.0.0 version, SoftRater Engine

Cannot STMP server in IBSS as it always try to open SSL

When a SMTP server is configured (without SSL) it still tries to connect with SSL.


ERROR
-----------------------
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at ins.ru.sr.ui.csrf.LoadTokens.doFilter(LoadTokens.java:68)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
  at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
  at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3436)
  at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3402)
  at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
  at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
  at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57)
  at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2285)
  at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2201)
  at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
  at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1572)
  at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:255)
  at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
  at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)
Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
  at sun.security.ssl.InputRecord.handleUnknownRecord(InputRecord.java:710)
  at sun.security.ssl.InputRecord.read(InputRecord.java:527)
  at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:973)
  at


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cannot set up STMP without SSL.

Cause

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