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Arrows Missing From Open Projects Window. (Doc ID 2352206.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.12.0 to 17.12.0.0 [Release 15.2 to 17.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Missing arrow keys between Available and Selected Projects dialog box.

EXPECTED BEHAVIOR
-----------------------
Arrow keys to be visible within the P6 menu structure.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into P6 Using Internet Explorer 11, Select the Drop-down Icon on the Projects Tab.
2. Open Projects, Select Organize by EPS. The dialogue box displays Available Projects and Selected Projects.
3. Note the missing arrow key between Available and Selected Projects.

BUSINESS IMPACT
-----------------------
P6 cannot use menu functions.

Cause

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