Pin_Deposit Is Not Collecting Pre-Authorized Charges After Upgrade To BRM 7.5 PS19 (Doc ID 2352308.1)

Last updated on DECEMBER 26, 2024

Applies to:

Symptoms

On : 7.5.0.19.0 version, Payments

ACTUAL BEHAVIOR:

pin_deposit is not collecting pre-authorized charges after upgrade to BRM 7.5 PS15 to 7.5 PS19.

The authorized amounts are not collected by pin_deposit in PS19. The same scenario works in version PS15. 
For credit card subscribers, authorization is performed during order acceptance and the amount is collected the next day. However, pin_deposit does not trigger any payment collection. On analysis, it has been observed that the PIN_FLD_CHARGES array is not populated as part of the refund batch, while the same can be found in PS15 version. 

EXPECTED BEHAVIOR:

pin_deposit should collect pre-authorized charges

STEPS TO REPRODUCE:

The issue can be reproduced at will with the following steps:

1. Create a subscriber with credit card as the payment method and purchase a plan
2. The plan charges are authorized and /event/billing/charge/cc and /event/billing/payment/cc are created with COMMAND as 2
3. Move the date to next day
4. Run bill_now
5. pin_deposit should collect the charges authorized in step 2.
6. /event/billing/charge/cc and /event/billing/payment/cc are created for the collected amount with COMMAND as 5.

However, pin_deposit does not send the charges array to PCM_OP_PYMT_COLLECT opcode and so no payment collection happens.

Changes

Cause

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