AIP-Online: Scripts Containing RETL Calls Get Stuck and Do Not Terminate

(Doc ID 2352486.1)

Last updated on JANUARY 30, 2018

Applies to:

Oracle Retail Advanced Inventory Planning - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Retail Advanced Inventory Planning (AIP) jobs (Ex: cron_export_sched.sh -> sched_secondary_source_out.sh, dm_wh_prealloc_preallocate_sku.sh) which makes calls to Oracle Retail Extract Transform and Load (RETL) are randomly getting stuck and are not terminated. These executed flows are exports from AIP-Online database (such as schedules). Upon killing the RETL process and restarting, the same script runs and terminates with success.

Cause

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