Error "Assigning Application Access Failed for User [User Account] When Attempting to Assign Application Access in the Cloud Administration Tool

(Doc ID 2352609.1)

Last updated on JANUARY 24, 2018

Applies to:

Primavera Unifier - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to assign application access to users in a Unifier Cloud Hosted environment using the Cloud Administration Tool.

After assigning application access and clicking Save, the user is not processed and the following error is seen in the Cloud Administration Tool user interface log:

ERROR
-----------------------
"Assigning Application Access failed for user [User Account]"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the Cloud Administration Tool
2. Select a user or create a new user.
3. Assign the user application access role(s)
4. Click the Save button and observe that the user processing fails.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms