Poor Performance When Updating Information in the Configurable Module

(Doc ID 2352795.1)

Last updated on APRIL 19, 2018

Applies to:

Primavera Unifier - Version 17.9.0.0 to 17.12.0.0 [Release 17.9 to 17.12]
Primavera Unifier Cloud Service - Version 17.9.0.0 to 17.12.0.0 [Release 17.9 to 17.12]
Information in this document applies to any platform.
Performance is bad

Symptoms

ACTUAL BEHAVIOR
---------------
When using the Configurable Manager module and updating any information on the code in the manager, it takes almost five (5) to 25 minutes to update a single code.

EXPECTED BEHAVIOR
-----------------------
It should not take so much time to save the changes. Normal threshold is typically around five (5) seconds.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to Unifier
  2. Navigate to the applicable work space and open the Configurable Manager Sheet
  3. Click on any code and try to update
  4. Note that the processing will run anywhere between five (5) to 25 minutes

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process saving with so slow performance.

Changes

 

Cause

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