Enhancement: View All Fields Added onto EXT_EXTERNAL_CLAIMS_DATA Record

(Doc ID 2353189.1)

Last updated on JANUARY 25, 2018

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.17.1.0.0 and later
Information in this document applies to any platform.

Goal


21 fields were added to dynamic record (FUSION_AP_PAYMENTS) on file EXT_EXTERNAL_CLAIMS_DATA, are not being displayed on "Fusion AP Payments" lookup on View Claims Transaction page.

EXPECTED BEHAVIOR
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All fields added to a dynamic record should show up on the View Claims Transaction Page on the lookup for that dynamic record.


In order for the Call Center Specialists to service the customer in one call resolution, all fields should be made visible on the external claims data record.
 

Solution

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