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Unable To Add Contact Preference On Account (Doc ID 2353558.1)

Last updated on SEPTEMBER 16, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Oracle Utilities Framework - Version to [Release 4.3]
Information in this document applies to any platform.


**Any examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

OUAF/FW - Oracle Utilities Framework

CCB / FW version

Unable to add contact preference on account

When we click on the the button Add Contact Preference button it opens an UI where Delivery Types and person contact are mandatory , but the UI doesn'r build the drop down list it's blank ,so we are unable to add the Contact Preference.





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